Multipliers for Digital Transformation

Strengthening Mindsets and Enabling Change

A group of professionals gathers in a modern office, engaged in open and focused conversation – with a clear emphasis on teamwork and communication.

About the Company

800

Company size (FTE)

Sector:
Financial Services
Headquarters:
Wiesbaden

Commerz Real is the asset manager of the Commerzbank Group, overseeing assets worth €35.5 billion with over 800 employees. Headquartered in Wiesbaden and Düsseldorf, with 17 additional offices worldwide, Commerz Real pursues a clear mission: to shape innovation and digital transformation as a collective effort. The People & Culture department, comprising over 20 experts, is responsible for talent acquisition, leadership development, and cultural change. One of its key initiatives is the Artemis Community – a multiplier program that strategically connects technical expertise with future skills, embedding forward-looking competence development across the organization.

The Challenge

Implementing Digital Systems and Empowering Human Mindsets

A major digitalization initiative required not only technical expertise but also a cultural shift. Commerz Real quickly recognized: the true success factor lies in its people. To make Project Artemis a lasting success, it’s essential that carefully selected team members from across all areas of the organization understand change, actively shape it, and lead by example in their roles as multipliers. This is where DeepSkill came in – with a targeted development program tailored to support and empower these multipliers in driving sustainable transformation.

The DeepSkill Solution

Empowering Multipliers – Driving Change

In close collaboration with the People & Culture team, DeepSkill developed a tailored learning journey for internal multipliers. The aim was not only to transfer knowledge, but above all to strengthen mindset, self-efficacy, and transformation capabilities – embedded in a ten-month blended learning journey. The program combines live trainings, peer practices, individual coaching, e-learnings, and four intensive community events – all methodically connected, highly practical, and directly aligned with the Artemis project.

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The Results

Embedding a New Mindset Across the Organization

The program is already having a visible impact: participants are strengthening their self-efficacy, communication, and conflict-resolution skills – and applying them purposefully in their roles as coaches and change agents within their teams. With practical content closely tied to day-to-day work, the transfer into real business contexts is seamless. Peer learning and cross-functional collaboration are fostering a strong community culture. In 2025, the multipliers will continue to receive targeted input and take ownership of key topics – from process optimization to innovation. In this way, the transformation is being embedded sustainably throughout the organization.

4,5 / 5

Average rating for sessions with coaches

The coach-led sessions received the highest average rating of the entire program. Participants particularly valued the practical relevance and structured guidance that helped them grow into their roles as multipliers.

70%

Participation rate in live trainings

With a participation rate of over 70%, the numbers reflect strong engagement – despite parallel project demands.Thanks to flexible integration into daily routines and the modular structure of the training formats, participation was made significantly easier.

10

months

To ensure lasting impact, the program is designed to enable continuous, hands-on development over a period of ten months. By combining structured trainings, peer practices, individual coaching, and community events, cultural transformation is being sustainably embedded into day-to-day work.

Judith Trocha

Head of People Development

„DeepSkill hat mit seinem Kompetenzmodell und dem durchdachten Methodenmix genau auf unseren Bedarf in der Artemis Community reagiert. Die Verbindung aus Haltung, Skills und Transfer hat unsere Multiplikator:innen gestärkt – fachlich und persönlich. So wird unser Veränderungsvorhaben nicht nur begleitet, sondern im Business verankert.“

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